Steps to log a ticket:

1. Go to the portal https://support-cebu.smartkargo.com

2. Login with your email and password

3. Select "submit a ticket" from the tabs on top

4. Enter the subject

5. Enter description on how the issue was encountered by the user

6. Add a priority (blocker, critical, major, low or trivial)

7. Attach screenshots or documents for better understanding of the issue

8. click on submit